Welcome to our FAQ
Here you will find information Norfolk Towing with us. If you do not find the answer you need, give us a quick call at 757-718-2805.
- We will need to know what type of vehicle you have. If your vehicle is a 4×4 or AWD (AWD – All wheel drive) we need to send you a flatbed truck.
- We need to know if your vehicle has any modifications that can affect our ability to load the vehicle such as lowered, or heavily loaded with specialized equipment.
- Where is the vehicle going? Does it need to be parked in a certain location at drop-off,
This very much depends on the time of day, location of the vehicle and weather.
Some time we get stuck in traffic, other times the weather like rain can slow us down.
We appreciate your patience while we load your vehicle with care and attention.
We accept credit cards, apple pay, app pay and cash.
The simple answer is no, when we work with insurance companies they contact us directly.
Unfortunately we can not offer rides with the vehicle as we are often two people in the vehicle.
If your car was towed at the request of an agency, you must first be sure that you don’t need the agency’s permission to pick up the car.
We always take pictures of the vehicle before we load it to ensure and that any existing damage is documented in advance.
No, as long as we can access the key for the vehicle you do not need to be there.
Although the driver may have some basic mechanical knowledge, we would never suggest that he or she is a mechanic and recommend that you rely on the professionals for diagnosis.
*Ask us about our FREE DIAGNOSIS through our favorite Auto Care Shop.
Yes, we do! The state of Virginia requires that we have proper liability insurance to obtain a Motor Cargo Authority permit.
FREE DAIGNOSTICS
As your driver for a FREE DIAGNOSTIC coupon today.
Nothing is worse then a broken car and not knowing what is the cause of your vehicles problems.
Norfolk Traffic Updates & Maps
Looking for local traffic info, check out these great links for more Norfolk information.
